Shipping policy

Shipping Policy

At Auren, we are committed to getting your order to you safely and on time.

Processing Time

Orders are processed and prepared for shipment within 8-12 days. You will receive a confirmation email once your order has been shipped.

Shipping Time

Estimated delivery time is 8–12 days from the date your order is shipped.

Please note that delivery times are estimates and may vary depending on your location, holidays, customs procedures, or unexpected shipping delays.

Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Delays

Auren is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control. If your order has not arrived within the expected timeframe, please contact us and we will be happy to assist you.

Incorrect Address

Please make sure your shipping address is correct before completing your order. Auren is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact us through our customer support.